Due to the sensitive and research-only nature of our products, Elixser Peptides does not accept returns or offer refunds under any circumstances.
Cancellations may be requested only before your order has shipped.
Once an order has been shipped, we are unable to cancel or modify it.
To request a cancellation, please contact us immediately at info@elixserwellness.getkgkrunch.com.
Please inspect your package upon delivery.
If you receive an item that is:
please reach out to us within 48 hours of delivery at info@elixserwellness.getkgkrunch.com.
Our team will review the case and, if approved, arrange for a replacement to be sent.
Refunds are only issued if specifically approved by our support team—typically in cases of either wrong item shipped or defective/damaged productIf a refund is approved, it will be processed to your original payment method within 10 business days.
If you do not see the refund after 15 business days, please contact us at info@elixserwellness.getkgkrunch.com
